Terms of Use

Welcome to Genda Phool ("Company", "we", "our", or "us"). By accessing or using our website https://gendaphool.co/, you agree to comply with and be bound by these Terms of Use.

1. Acceptance of Terms

By accessing our website, placing an order, submitting an inquiry, requesting information, subscribing to updates, or contacting us through forms, WhatsApp, email, or phone, you agree to these Terms of Use.

2. About Our Services

Genda Phool offers premium mithai, gourmet snacks, gifting solutions, corporate gifting services, wedding gifting, festive hampers, and related products and services.

Our website allows users to:

Browse and purchase products
Submit inquiries
Request bulk gifting quotations
Contact our team
Receive customer support

3. Lead Management & WhatsApp Communication

To provide prompt customer service and order assistance, inquiries submitted through our website may be processed through third-party automation tools and securely delivered to our team via WhatsApp, email, CRM systems, and other communication platforms.

By submitting your information, you consent to being contacted through:

WhatsApp
Phone Calls
SMS
Email
Other communication channels provided by you

These communications may include:

Order updates
Customer support
Quotations
Product information
Gifting consultations
Promotional offers (where permitted)

4. User Responsibilities

You agree that:

The information you provide is accurate and complete.
You will not submit false or misleading information.
You will not misuse the website or attempt unauthorized access.
You will comply with all applicable laws and regulations.

5. Intellectual Property

All content on this website, including product images, branding, logos, designs, text, graphics, packaging concepts, and other materials, is the property of Genda Phool or its licensors.

Unauthorized reproduction, copying, distribution, or commercial use is prohibited without prior written permission.

6. Third-Party Services

We may use third-party service providers for:

Payment processing
Website hosting
Analytics
Order management
Customer communication
WhatsApp messaging
Lead automation
Delivery and logistics

We are not responsible for the policies or practices of third-party platforms.

7. Limitation of Liability

While we strive to provide accurate information and uninterrupted services, Genda Phool does not guarantee that the website will always be error-free or uninterrupted.

We shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

8. Changes to These Terms

We reserve the right to update or modify these Terms of Use at any time. Changes will become effective immediately upon publication on this website.

9. Contact Information

Blue and White Foods Private Limited

Brand: Genda Phool

Website: https://gendaphool.co/

Email: hello@gendaphool.co

Phone: +91 8928258808

Address:
116, 1st Floor, Vardhaman Industrial Complex,
Gokul Nagar, L.B.S. Marg,
Thane West – 400601, Maharashtra, India.